Warranty
Gilded Chopper Co Warranty Statement
Effective Date: 27 Oct 2023
Gilded Chopper Co ("Gilded Chopper") is committed to providing high-quality camera brackets and related products to our valued customers. We stand behind the craftsmanship and durability of our products. This Warranty Statement outlines the terms and conditions of our product warranty.
Warranty Period
Gilded Chopper Co offers a limited warranty that covers our products for a period of two (2) years from the date of purchase ("Warranty Period"). The Warranty Period is applicable to all eligible Gilded Chopper products.
Warranty Coverage
During the Warranty Period, Gilded Chopper Co warrants that our products will be free from defects in materials and workmanship. If any defects arise during this period, Gilded Chopper Co will, at its sole discretion, repair or replace the defective product or offer a refund for the purchase price.
Warranty Exclusions
The Gilded Chopper Co Warranty does not cover:
- Damage resulting from accidents, misuse, abuse, negligence, or improper handling of the product.
- Normal wear and tear, cosmetic damage, or damage from external factors such as extreme weather conditions.
- Any alterations, modifications, or repairs made by unauthorized parties.
- Damage resulting from failure to follow product instructions and guidelines.
Making a Warranty Claim
To initiate a warranty claim, please follow these steps:
- Contact Gilded Chopper Co's Customer Support within the Warranty Period at [Contact Information].
- Provide a copy of the original purchase receipt as proof of purchase.
- Describe the issue or defect in detail and, if possible, provide photographs.
Gilded Chopper Co will review your claim and determine whether the issue is covered by the warranty. If the claim is approved, Gilded Chopper Co will arrange for repair, replacement, or refund in accordance with this warranty.
Limitation of Liability
Gilded Chopper Co's liability under this warranty is limited to the repair, replacement, or refund of the purchase price of the product, as determined by Gilded Chopper Co. In no event shall Gilded Chopper Co be liable for any indirect, incidental, special, or consequential damages.
Modification of Warranty
Gilded Chopper Co reserves the right to modify or update this Warranty Statement at any time. The most current version of the warranty will be posted on our website.
Contact Information
If you have any questions or need assistance with a warranty claim, please contact us at info@guildedchopperco.com
Thank you for choosing Gilded Chopper Co. We appreciate your trust in our products.